Arlington Heights, IL Bathroom Remodeling – T.C.
“I hired Normandy to complete a project which included completely redoing my two second floor bathrooms, adding new railings for the stairs, adding hardwood flooring to the master bedroom, to the second floor foyer, and to...
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“I hired Normandy to complete a project which included completely redoing my two second floor bathrooms, adding new railings for the stairs, adding hardwood flooring to the master bedroom, to the second floor foyer, and to the stairs to the second floor. They also brought infrastructure up to village code as needed.
I worked with Leslie as my designer and Ken as my project manager. Both of them were the epitome of professionalism. They were very good communicators and worked well together. They were always available when I needed to discus issues.
Leslie provided me with multiple design options as we worked our way through the process. The Normandy design showroom was an excellent place to review those options and make choices. She also made a great recommendation about how to improve the look of my Master Bedroom bathroom which I implemented. Leslie oversaw the development of the project specifications and the architectural drawings.
Ken managed the project and was responsible for getting the work done according to specifications. The project took about 8 weeks. Ken is very knowledgeable about construction work and I learned a lot from him during the build-out. He also handled village inspections. The work was done in a timely manner and according to the established budget. Changes were handled with work orders. My room entrances and floors were covered to keep dust from other areas of my house. Ken coordinated the activities of the workers and ensured work was done in the proper order to keep the project on schedule. The workers were neat and cleaned up at the end of each day. Ken was frequently on-site to discuss progress and what was coming up next.
Overall it was a great experience and I am very happy with the results. I have received many compliments about the design and the finished product.
Normandy may not be the least costly contractor, but they were certainly worth what I paid. I highly recommend them.”
