2012 Guildmaster Award
Normandy Remodeling among the Nation’s Best in the Industry for their Commitment to Customer Service
Normandy was recently awarded a 2012 Guildmaster Award for exceptional customer satisfaction. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Awards since 2005 to celebrate service excellence in the building, remodeling, contracting, and real estate professions.
Building strong relationships with customers and maintaining a high level of customer satisfaction on each project has been an integral part of Normandy’s success for the past 33 years. “What sets us apart from others in the industry is that, in addition to consistently being on budget and on time with projects, we genuinely care about our clients and go above and beyond to keep them satisfied and comfortable,” says Normandy Design Manager Troy Pavelka.
Normandy Remodeling was one of the just 200 homebuilders, remodelers, developers and contractors throughout North America recognized for their superlative performance by GuildQuality. When Normandy applied for a Guildmaster Award, they verified that they had provided GuildQuality with a complete and unabridged customer list. In addition, Normandy Remodeling achieved a recommendation rate of greater than 90% from their clients surveyed through GuildQuality.
“Normandy Remodeling has become one of the largest remodeling companies in Chicago by providing exceptional service and high quality additions and renovations,” says Normandy Co-Owner, Andy Wells. “This Guildmaster Award, made possible by the high marks we receive from our clients, validates our efforts to create the most stress free and enjoyable remodeling experience possible.” This is Normandy Remodeling’s fifth consecutive year in a row named Guildmaster.
For more on the 2012 Guildmaster Award winners and qualifications, visit www.guildquality.com/guildmaster/. You can also read what actual Normandy Remodeling clients in your town have to say about their remodeling experience.